AI Chatbot Development
We build AI chatbots that answer real customer questions using your actual products, prices and policies — not generic replies scraped from the internet.
Most businesses lose enquiries after hours, during holidays, or simply because nobody could reply fast enough. An AI chatbot trained on your own catalogue, pricing and support history answers instantly, in Arabic or English, and hands over to a human the moment a conversation needs one. We connect it to WhatsApp, your website, Instagram and Messenger, so customers reach you where they already are. Every answer is grounded in documents you control, which means the bot says what your business would say — and admits when it does not know rather than inventing an answer.
Simple Steps to Process
- Discovery: We map the questions your customers actually ask, using your inbox, WhatsApp history and support tickets.
- Knowledge Base: We turn your catalogue, prices, policies and FAQs into a source the bot answers from.
- Build & Train: We build the bot, set its tone in your brand voice, and define exactly when it escalates to a person.
- Integration: We connect it to WhatsApp Business, your website, and the social channels you use.
- Testing & Handover: We test against real conversations, correct what it gets wrong, and train your team to update it.
What You Get
- A chatbot trained on your own business, not a generic template
- Arabic and English, in your brand’s tone of voice
- WhatsApp Business, website widget and social channel integration
- Clear handover rules so complex enquiries reach a human
- A dashboard showing what customers asked and what the bot could not answer
- Training so your team can update answers without calling us